Issue - meetings

The Executive Councillor for Resident Services and Corporate Performance, Councillor S W Ferguson to present a report regarding Corporate Performance Indicators 2025/26.

(The report was considered by the Overview and Scrutiny Panel (Performance and Growth) and the Cabinet at their meetings in June 2025. The Cabinet endorsed the recommendations).

With the aid of a report by Head of Policy, Performance and Emergency Planning and the Insights Co-ordinator (a copy of which is appended in the Minute Book) the Council considered a report seeking approval of the proposed target and tolerances for the key performance indicators 2025/26 as set out in Appendix 1 of the report.

By way of introduction, the Executive Councillor for Resident Services and Corporate Performance, S W Ferguson clarified that it had been decided to bring the targets through the democratic cycle separately to the quarterly performance reports in order to ensure that they were sufficiently challenging whilst remaining achievable. It was noted that the comments of Scrutiny had been consider and as a result had reset the targets to ensure sufficient challenge. It was advised that there had been an increase to 35 Key Performance Indicators and that the targets for each had been reviewed and revised where appropriate. It was further noted that although challenging targets can increase performance, they needed to remain achievable and realistic. The Executive Councillor concluded by thanking the Overview and Scrutiny Panel for their robust and continued criticism. 

Councillor R Martin thanked the Executive Councillor for taking on board the comments of the Overview and Scrutiny Panel. He expressed his support for the report whilst acknowledging that it contained the Performance Indicators of the joint administration which they would need to deliver on.

Whereupon having been proposed and duly seconded, it was

RESOLVED

that the proposed target and tolerances for the key performance indicators 2025/26 as set out in Appendix 1 of the report, be approved.

To consider a report presenting the refreshed targets and tolerances for the suite of key performance indicators approved in the Corporate Plan 2025/26.

Executive Councillor: S Ferguson.

The Cabinet has approved the proposed target and tolerances for the key performance indicators 2025/26 (set out in Appendix 1).

Additionally, the Cabinet has recommended to Council that the proposed target and tolerances for the key performance indicators 2025/26 (set out in Appendix 1), be approved.

A report by the Head of Policy, Performance & Emergency Planning was submitted (a copy of which is appended in the Minute Book) which presented the targets and tolerances for the key performance indicators against which the performance of the Council’s services would be monitored. The indicators were agreed by Cabinet on 15th April 2025 as part of the Corporate Plan refresh.

In setting out the report, the Executive Councillor for Resident Services and Corporate Performance noted the comments from the Overview & Scrutiny Panel (Performance & Growth), particularly that they were highly supportive of these targets and grateful they had been listened to, and that the changes they had suggested in April had been incorporated into the Performance Indicators.

Wherupon, it was

RESOLVED

(a)  that the proposed target and tolerances for the key performance indicators 2025/26 as set out in Appendix 1 be endorsed; and

(b)  that the Council be recommended to approve the proposed target and tolerances for the key performance indicators 2025/26 as set out in Appendix 1.