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  • Decision details

    CUSTOMER SERVICE STRATEGY 2015-2018

    • Find out more about this issue
    • Printed decision PDF 14 KB

    Decision Maker: Cabinet

    Decision status: Recommendations Approved

    Is Key decision?: Yes

    Is subject to call in?: Yes

    Decision:

    RESOLVED:

     

    That the Cabinet provided feedback on the summary document, prior to a full Customer Service Strategy being produced later in 2015.

     

    Reasons for the decision:

    The Customer Service Strategy is a key corporate document which establishes how customer service will be delivered across the Council.  Feedback is invited on the revised Customer Service Strategy summary prior to a final version of the Customer Service Strategy being presented to Members in 2015.

     

    Alternative options considered:

    None considered.

     

    Resource Implications:

    There are no resource implications.

    Publication date: 19/06/2015

    Date of decision: 18/06/2015

    Decided at meeting: 18/06/2015 - Cabinet

    Effective from: 30/06/2015

    Accompanying Documents:

    • Customer Service Strategy pdf icon PDF 452 KB