Decision details
CUSTOMER SERVICE STRATEGY
PDF 106 KBDecision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
Purpose:
To gain the endorsement of the Cabinet, prior to the revised Customer Service Strategy being recommended for approval by Council.
Decision:
That the Council approves the revised Customer Service Strategy attached as Appendix 1 to the Officer’s report.
Reasons for the decision:
The Customer Service Strategy is an important document. A proposed summary of the new Strategy was produced and in the light of feedback has been developed. The fuller revised document is now ready for approval and delivery.
Alternative options considered:
None considered.
Resource Implications:
None.
Report author: John Taylor
Publication date: 15/12/2015
Date of decision: 10/12/2015
Decided at meeting: 10/12/2015 - Cabinet
Accompanying Documents: