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  • Issue - meetings

    Customer First Funding Request 2: Capital Funding for hardware/software required to link to Cambridgeshire Direct

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    Meeting: 14/10/2004 - Cabinet (Item 71)

    71 Medium Term Plan - Requests for Release of Funds pdf icon PDF 18 KB

    To consider a report by the Director of Commerce and Technology requesting the release of funding for an MTP scheme.

    Contact: C Hall 388116

    Decision:

    Approved the release of Capital funding for the hardware and software required to link to Cambridgeshire Direct.

     

    Authorised the Director of Commerce and Technology after consultation with the Executive Member for Resources, Welfare, and IT to issue a letter of intent to Cambridgeshire County Council in lieu of the main contract and in order to accept a time-limited offer for the Customer Relationship Management Software.

     

    Authorised the Director of Commerce and Technology after consultation with the Executive Member of Resources, Welfare and IT to sign a contract with Cambridgeshire County Council to implement the District Council’s Call Centre including managed services within the approved budget.

    Minutes:

    By way of a report by the Director of Commerce and Technology (a copy of which is appended in the Minute Book) the Cabinet considered a request for the release of funding from the Medium Term Plan and the issue of a ‘letter of intent’ to establish the Council’s call centre to existing hardware and software required for Cambridgeshire Direct. 

     

    Having considered the comments of the Overview and Scrutiny Panel (Planning and Finance) the Cabinet agreed that in order to meet the Council’s objectives, to support services for the residents of Huntingdonshire, to meet targets and to maintain the continual improvement of services, it was

     

    RESOLVED

     

      (a)that a request to release capital funding for the hardware and software required to link to Cambridgeshire Direct be approved;

     

      (b)that the Director of Commerce and Technology, after consultation with the Executive Member for Resources, Welfare and IT, be authorised to issue a letter of intent to Cambridgeshire County Council in lieu of the main contract in order to accept a time limited offer for the customer relationship management software; and

     

      (c)that the Director of Commerce and Technology, after consultation with the Executive Member for Resources, Welfare and IT, be authorised to sign a contract with Cambridgeshire County Council to implement the District Council’s Call Centre including managed services within the approved budget.