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  • Issue - meetings

    Corporate Plan - New Performance Indicator - Targets and Tolerances***

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    • Related Meetings
     

     

    Meeting: 10/06/2025 - Overview and Scrutiny Panel (Performance and Growth) (Item 14)

    14 CORPORATE PLAN - NEW PERFORMANCE INDICATOR- TARGETS AND TOLERANCES pdf icon PDF 51 KB

    The Panel is invited to review the proposed target and tolerances for the key performance indicators 2025/26

     

    Executive Councillor: S Ferguson.

    Contact: N Sloper 01480 388635

    Additional documents:

    • 11. Corporate Performance Indicators 202526, item 14 pdf icon PDF 111 KB
    • 11. Appendix 1 - 2025_26 KPIs, item 14 pdf icon PDF 148 KB
    • 11. Appendix 2 - 2025_26 KPIs pdf, item 14 pdf icon PDF 49 KB
    • 11. Appendix 3 - 2025_26 KPIs, item 14 pdf icon PDF 91 KB

    Minutes:

    By means of a report by the Head of Policy, Performance & Emergency Planning (a copy of which was appended in the Minute Book), the Corporate Plan - New Performance Indicator Targets and Tolerances Report was presented to the Panel.

     

    Councillor Jennings expressed his pleasure that his previous comments regarding One Leisure targets had been incorporated in the Plan. It demonstrates that Scrutiny does work in practise.

     

    Councillor Martin agreed with Councillor Jennings and expressed his thanks for the adjustments that had been made based on the feedback provided previously. He expressed an interest in receiving further date and statistics from other organisations as this would provide a rounder picture which will aid in the scrutinising process.  The Panel heard that it had been a difficult year for reporting due to people leaving but they now have two new Officers who have agreed to continue assisting with the reporting.

     

    Councillor Taylor expressed her concern and reminded Members that setting  targets is a good thing, but it must be remembered that behind the data is humans and the cost of setting targets that are unattainable could be demoralising. The Panel heard that they have always been cognizant of that and that they are trying to encourage people, drive performances and reward excellent performance. This is carried out with the consent of the Service owners, and they try not to set unattainable targets. They have adjusted 2 on the report for this reasoning.

     

    Following the discussion, it was

     

    RESOLVED

     

    that the comments of the Overview and Scrutiny Panel be passed to Cabinet for their consideration when making a decision upon the recommendations within the report.