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  • Issue details

    Customer First - Contract with Cambridgeshire County Council for implementatin of Customer Relationship Management System and managed service

    • Issue Details
    • Issue History
     

     

    Decision type: Key

    Decision status: Abandoned

    Decision due: 4 Nov 2004 by Cabinet

    Department: Corporate Services

    Contact: Chris Hall, Head of Information Management Division Tel No 01480 388116 or e-mail  Chris.Hall@huntsdc.gov.uk  Chris.Hall@huntingdonshire.gov.uk.

    Consultation process

    Customer survey used to develop the Customer Service Strategy

    Consultees

    Technical Infrastructure Project Board

    Relevant Portfolio Holder (Cllr): L M Simpson

    Relevant Overview and Scrutiny Committee: Service Delivery and Resource

    Documents

    • Release of funding for MTP Projects submitted to Cabinet on 04.03.04  
    • Customer Service Strategy as approved by Cabinet 26.6.03