Approved the release of Capital funding for the hardware and software required to link to Cambridgeshire Direct.
Authorised the Director of Commerce and Technology after consultation with the Executive Member for Resources, Welfare, and IT to issue a letter of intent to Cambridgeshire County Council in lieu of the main contract and in order to accept a time-limited offer for the Customer Relationship Management Software.
Authorised the Director of Commerce and Technology after consultation with the Executive Member of Resources, Welfare and IT to sign a contract with Cambridgeshire County Council to implement the District Council’s Call Centre including managed services within the approved budget.